Shipping policy
SHIPPING POLICY
Free Shipping We offer free shipping on all orders within South Africa.
Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Delivery Estimates Once your order has been processed and shipped, delivery times are:
- Major cities (Johannesburg, Cape Town, Durban, Pretoria): 3-5 business days
- Other areas in South Africa: 5-7 business days
Shipment Confirmation & Tracking You will receive a confirmation email with tracking information once your order has shipped. You can track your package using the tracking number provided.
Shipping Address Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delays Please note that shipping carriers may experience delays beyond our control. We are not responsible for shipping delays caused by the carrier, weather conditions, public holidays, or other unforeseen circumstances.
Lost or Damaged Packages If your package is lost or damaged during shipping, please contact us immediately so we can assist you and resolve the issue.
Contact Us If you have any questions about shipping, please contact us and we'll be happy to help.